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Knowledgebase
How to setup Email Filters in cPanel
Top : Email

Article ID: 000065
Rating: 2.6 / 5.0 (8 votes)
Views: 8096

Problem
You can use email filters to send messages to certain places depending on their contents. You can use filters to sort mail between business and pleasure, to delete unwanted mail, or to sort mail in another manner.

Solution
Steps

1 To access the Mail Menu, click on the MAIL icon above the word Mail on the main screen of your cPanel interface.

2 Click on E-mail Filtering to enter the Filter Maintenance menu

3 To add an email filter, click on Add Filter.

4 Now select the part of the message that you wish the filter to look at from the first drop box.

5 Select how specific you wish the filter to be from the second drop box.

6 Enter the word(s) you wish to be used to filter in the blank field.

7 Enter the destination for email that matches this filter in the blank field next to Destination (If you wish to have the email deleted, enter Discard in this field. To have the email sent to a different email address, enter that address in the field).

NOTE: If the filter was created successfully, the following will appear (except it will contain the information you have provided) :

A filter has been added that sends all mail header_subject: that contains offensiveword Discard

Troubleshooting

Type a message in the Filter Test box on the Filter Maintenance menu and click on Test Filter to see where the message will go. Use the word(s) from your filter(s) in this message to test if they work.

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